Return Policy: Any returned product must be authorized by SmaK Products prior to shipping and must be returned within 30 days of purchase, unused. We cannot accept returns for any item received after 30 days of the purchase date. Backordered items, not shipped can be refunded. You are responsible for return shipping costs unless there was an error by SmaK Products. We must be notified of all returns within 30 days of order. SmaK Products reserves the right to inspect all returned items. If items are not returned in good condition or with original packaging, credit will not be issued. To receive a refund, you must email our Customer Service Department for your Return Authorization Number before returning items firstname.lastname@example.org. We will not accept items returned without Authorization.
We are not responsible for and will not refund:
Defective items not reported to SmaK Products within 30 days of order.
Items returned to our warehouses without a Return Authorization Number
Items returned without original packaging all documents & instruction booklets that were included with original shipment